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Vivocha

Description

Next Generation Customer Engagement Platform

Chat

Chat

Live chat is preferred by customers when comparing different offers or services in real time.

click to call

Click2Call

Allows customers to directly connect with an agent to solve their problems or share sensitive information.

Co browsing

Co-browsing

Maximize support efficiency with screen sharing, page pushing, and other advanced tools.

Video Chat

Video Chat

Provide human interaction, create new up-sell and cross-sell opportunities, and boost agent productivity.

CallBack

CallBack

Engage with visitors on complex requests with the touch of a button, without having to wait on hold.

The Vivocha Difference

Seamless Integrations

Completely cloud-based and developed with integration in mind, Vivocha offers APIs designed to simplify the process of integrating with external apps.

Highly Scalable and Secure

Vivocha is a native cloud platform, multi-tenant scale combined with enterprise-level security that enables it’s users to create a mission-critical application for their businesses.

Quick Time-to-Market

Our open platform is designed to help you get up and running with proactive customer engagement in no time. No programming skills are required.