We shorten the distance between you and your customers
Volkside is a small user experience design and research agency founded in 2009 and based in Melbourne, Australia.

We can help your team or project with the following:

Understand the needs, motivations and behaviours of your customers
Structure information so that it is easy to navigate, with clear and understandable labels
Design the flow and behaviour of your digital service, from high level architecture to individual screens
Test your service with real people for concrete, actionable feedback and improvement
Some industry keywords you may be looking for: customer research and insight, design thinking, user experience, concept design, interaction design and information architecture.

We plan, lead and conduct our work independently or as part of your team. On our assignments, we balance your customers’ needs with the objectives of your business and the capability of your technology infrastructure.

Our founder and principal Jussi Pasanen has extensive design leadership, corporate, consulting and agency experience within several industries.

We are available for project-based work or contract arrangements: