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ENTERPRISE CRM, MARKETING AUTOMATION, AND WORKFLOW —DESIGNED TOGETHER.
Customizable suite manages sales, marketing, orders, support, and service interactions.
X2CRM is an enterprise CRM, Marketing Automation and Workflow solution that supports every aspect of your customer engagement.
Construct effortless customer experiences by enabling the most optimized process and interactions. X2CRM provides companies with speed and control in a complete, secure and highly configurable CRM suite.
EXCEED CUSTOMER EXPECTATIONS WITH UNINTERRUPTED ENGAGEMENT
By combining Customer Relationship Management, Marketing Automation and Workflow — all managed on a single, cohesive platform — your company can break down data silos and propel customer relationships to a new level. X2CRM comes with 20+ modules that your company can choose to deploy. All modules are native and cohesively designed to interact with each other, and provides a comprehensive view of the customer journey.
Personalize and automate every communication touchpoint throughout your customer’s journey covering email, in-person, website, phone conversation, events, chat, and more. Advanced list creation features, AB Testing, Marketing Analytics explaining how campaigns are working.
Maximize opportunities and manage sales organizations effortlessly. Create multiple sales pipelines, sales processes, associate contacts and accounts to opportunities. Mobile sales experience, pipeline reports, deal flow insight, opportunity activity insight, portal pages.
Respond to service needs and manage bugs in a unified experience. Self-service web incident capture form, support portals, document sharing, ticket tracking, ticket escalation, support process creation, support reports.