Zingtree

Decision Trees That Guide Your Teams

Build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Easily publish your own scripts, troubleshooters, and process guides.
Guide your agents and customers through complex, changing, or high-consequence processes – with minimal IT work.
Create and update trees in a platform built for non-technical people.
Connect with Salesforce, Zendesk, Freshdesk, and countless other tools that your agents use daily.
Embed in your website to let customers answer their own questions.
Host in your knowledge base to standardize internal processes.

Zingtree makes it easy to guide anyone through complicated processes. Quickly create a decision tree that your site visitors, leads, trainees and/or customers navigate by clicking buttons to answer questions. And get detailed analytics on how your trees are being used to guide product, service and process optimizations. There’s no better way to help people get answers faster.