Customer Service / Order Management Specialist
Customer Service / Order Management Specialist
Description
Thank you for reading my profile. My name is Jnyiha and I’m here to help you with your Customer Service needs.
I can offer the following services:
• Inbound call support
• Outbound call support
• Email Support
• Data Entry
• Order Management
• Order Processing
• Appointment Setting
• Internet Research
• Billing and Payment processing
• Upselling
Most of the accounts I’ve handled in the past involved a lot of billing inquiries and processing payments and along with that, making sales. I have worked as phone support, mostly handling inquiries over the phone, assisting customers with their services, and providing timely issue resolutions.
With strong time management skills, I will do my best to prioritize and manage project timelines, and finish tasks on or before the deadline. I am also willing to learn new skills.