Subscriber Voice

Description

Happy customers are the best marketers.
Generate and manage online reviews across the sites that matter most to your business.

Review Management
Take your reviews from across the web into a centralized platform where you can easily view, filter and respond to customers on hundreds of sites.

Review Generation
Create a steady stream of reviews across the web, mobile and email with automated and individually targeted review invites.

Review Monitoring
Stay connected on the most popular review sites like Facebook and Google, to industry-specific sites that are important to your business.

Advocate Marketing
Turn passionate customers into an army of advocates generating social proof that builds trust, increases acquisition and drives growth.

Great customer experiences drive great ratings and reviews.
Deliver a great experience and watch your customers let everyone know.

Put your customer marketing engine on autopilot.
SubscriberVoice transforms passionate customers into brand champions.

STOP GUESSING AND START KNOWING
The SubscriberVoice Experience Index (SXI) allows you to monitor your customer experience in realtime – taking the guesswork out of what’s working and what needs work. Get the actionable insights you need to make data-driven decisions about what your customers actually want – so you can exceed their expectations and outperform the competition.

Take complete control.
Get everything you need to engage customers, understand their experience and solidify your online presence.

Mobile & Email Invites
Identify your biggest advocates with mobile and email review invites to new and existing customers.

Review Accelerator
Amplify your advocates and gain a deeper understanding of your customer experience by automating the review process.

Reporting & Analytics
Receive detailed reporting and analytics on the most important aspects of your customer experience and business reputation.

Satisfaction Ratings
See how your business appears across the web and learn what’s driving your advocates and adversaries.

Voice of Customer
Establish a direct connection to the voice of your customers across hundreds of sites from a single feed within your account.

Testimonials
Generate customer testimonials with rich snippets technology optimized for placement in organic search results.