Helpmonks

Description

A shared inbox that just works. No complicated ticketing system here.

Helpmonks is the only shared mailbox with an intelligent collaborative email management approach that successful service teams rely on

What can Helpmonks do for you?

Helpmonks is a shared mailbox software that empowers your team to collaborate on email conversations in real time. Helpmonks makes all your shared mailboxes available in a central location, so your organization gains transparency and insight into all your team emails. For your sales team, service desk, and support team. In the office, at home, or for remote teams.

A Helpmonks team inbox comes with sophisticated inbox tools to cut down the amount of time your team needs to spend replying to customer emails. Work together as a Workgroup in your shared email mailbox, create To-Dos for your team, and benefit from the Customer Relationship Management (CRM) capabilities. Creating automated workflows, assigning emails, labeling emails for staying organized, and adding internal notes help tame your group email workload and ease your team’s burden for faster customer support response times.

Leverage our marketing tools to turn your shared inbox into a marketing hub. Increase your sales funnels by sending targeted email campaigns with the Email Marketing Platform and use the Live-Chat tool to deliver an outstanding customer experience in real-time.

Moreover, by creating a shared mailbox in Helpmonks, no email will slip through the cracks. Also, Helpmonkssaves timeby keeping your shared email in your shared mailbox organized and easy to locate.

Besides, Helpmonks works with every email provider and email account so you can continue using the tools that you already know and use. Our customers tell us -“Helpmonks just works.”