Manage Your Customer Journey With Kitewheel
Real-time Journey Expertise to Support Your Customer Experience
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Kitewheel Is A Leader In The Forrester Wave™: Journey Orchestration Platforms
Read the report to learn Forrester’s evaluations of the top customer journey tools of 2020 and why Kitewheel continues to be a leader.

In the report you will learn

How Forrester defines the journey orchestration market
Why Kitewheel received the highest scores possible in the journey testing and optimization category as well as in the technology criteria
How Kitewheel’s real-time decisioning technology is used to boost sales, marketing, and service journeys

The Engine Behind The World’s Greatest Journeys
Discover the latest insights in the customer journey space and see how journeys have evolved over the past seven years and nearly 20 billion journey interactions.

In the State of the Customer Journey report, we take a deep dive into how real businesses are delivering their customer journey programs today. We’ve watched customer journey management grow exponentially, spread across the entire organization, and pick up speed in businesses of all sizes and types.

Built on over six years of customer journey data, we’re proud to share the trends and insights that have shaped the customer journey marketplace.