LiveHelpNow

Description

YOUR CUSTOMERS NEED HELP. RIGHT NOW.

There’s work to be done. Our tools make it easy. So quit just standing there. Time waits for no one.

CHAT / SMS

Getting real-time help is easier than you think. Get on with it.

SUPPORT TICKET

Fast, flexible, foolproof, multi-brand ticketing support platform.

FAQ / SELF SERVICE KB

Life is short. Don’t waste time solving the same problems twice.

FEATURES SPOTLIGHT

Some important features worth mentioning.

SOLVER

Now we’re talking. Transform your agents with our complete set of seamlessly integrated help desk tools such as Live chat, Support Ticket, Knowledge base and CRM .

SMS SUPPORT
SUPPORTING CUSTOMERS WHO LIKE TO TEXT

Offer your customers ability to text for help today!

HELPER

Customers never wait when our Live Chat Support Suite does the talking.

HELPSQUAD

Is your customer service team overwhelmed or your Social Media strategy foundering?

LiveHelpNow partnered with HelpSquad to offer live chat sales and support teams for your business

24/7 Live Chat Coverage: Cost-effective pricing means you can use HelpSquad’s highly trained and efficient live chat agents as an extension of your brand.

Your own knowledge base: HelpSquad will analyze your product and brand to create professional messaging guidelines and content that suits your business tone and objectives

Analytics: HelpSquad loves analytics so that you don’t have to. HelpSquad offers you easy-to-understand site data from Google Analytics, SEO updates, customer intelligence and heatmap reports.