Top session recording tools
Top session recording tools – Covid-19 has affected many businesses in different ways. Some have had to close their doors while others have been able to continue operating with some changes. One of the changes businesses have had to make is how they understand visitors who visit their website.
Number tracking isn’t that reliable but understanding how visitors interact with your website is important. This allows businesses to make necessary changes to their website design, user interface, and content.
What page they visited, what they clicked on, how long they stayed on each page- this data is important to businesses. There are a few ways to track visitor data, but session recording is one of the most effective.
Session recording is a process of tracking and recording all the actions a user takes on your website. This data is then stored and can be analyzed to understand what visitors are doing on your website.
There are a number of session recording tools available, each with its own set of features. Here are some of the top session recording tools:
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SiteRecording
SiteRecording is a session recording tool that is simple to use and offers a variety of features. This website recording tool records and analyzes your visitor’s behavior, providing valuable insights about how to improve your website.
Developed by 500 Apps, SiteRecording doesn’t track numbers but all the activity on your website, so you can replay visitors’ sessions and see what they’re doing. The recordings are synchronized with your Google Analytics data for even more insights.
Benefits of using SiteRecording:
Onsite behavior analytics:<span style=”font-weight: 400;”> This is one of the key benefits of using SiteRecording. The tool provides valuable insights into how people interact with your website. You can see what they’re doing, what they’re clicking on, and how long they’re spending on each page. This data can be used to improve your website design, user interface, and content.
Share recording and collaborate: With SiteRecording, you can share recordings with your team and collaborate to improve your website. The tool makes communicating and working together to make necessary changes easy.
Affordable: This is an affordable solution for businesses that want to track visitor data without breaking the bank.
Numerous locations and languages: SiteRecording is available in multiple locations and languages, making it an excellent tool for businesses with global reach.
What are the Features of SiteRecording?
- Record all activity on your website: SiteRecording records everything that happens on your website, so you can see how visitors interact with your site.
- Visitor recording algorithm: SiteRecording’s recording algorithm automatically records visitors’ sessions and saves them for you to watch later. It also groups together similar sessions so you can easily find what you’re looking for.
- Replay recordings: You can replay recordings of visitors’ sessions to see what they did on your site. This helps you understand how people interact with your site and for finding ways to improve your site design.
- Create a funnel: You can create a funnel to see how many people start at the home page and then go on to purchase something from your site. This is helpful for understanding your conversion rate and for finding ways to improve it.
- Glocalization: SiteRecording automatically translates recordings into 9 different languages so you can easily understand what people from different countries are doing on your site.
- Behavior analytics: SiteRecording’s behavior analytics tool allows you to see how people interact with your site and find ways to improve your site design.
- Real-time Monitoring: You can see how people are interacting with your site in real-time, so you can make changes to your site design if needed.
- Heatmap overlay: The heatmap overlay shows you where people are clicking on your site, so you can see which parts of your site are getting the most attention.
The features of SiteRecording make it a powerful tool for businesses that want to improve their website design or create marketing or training videos. Sessions can be recorded and then analyzed to understand what users are doing on your site and how you can improve your site design.
SiteRecording Price
SiteRecording has a free plan that allows you to use it for up to 10 users. If you need more than 10 users, a paid plan starts at $14.99 per month. They also have a custom plan for enterprise companies.
Here are the details of the paid plans:
2) HotJar
What visitors do on your site is more important than anything you could ever say about it. Hotjar shows you how visitors are really using your site, so you can fix what isn’t working and continue building what is.
It’s not just about numbers, analytics, or A/B testing; businesses need to see what visitors are doing, how they’re feeling, and why they’re leaving in order to improve the overall experience. Hotjar provides that insight with session recordings, heatmaps, and conversion funnels.
How does it work?
Hotjar uses what is called a ‘Heatmap.’ This visual represents where visitors click, scroll and move their mouse on a page. This way, you can see what is capturing visitors’ attention and where they are experiencing problems.
Second, it records all the activity on a page, so you can see everything a visitor does. This is useful to understand how people interact with your site and where they experience problems.
Third, Hotjar places a real-time suggestion box on your site to see what people think as they use it. You can get direct feedback from your visitors, which is incredibly valuable.
Lastly, you can hear from your real users with survey tools. You can send surveys to users right after they leave your site or at any time you choose.
How does Hotjar keep the privacy of visitors?
Hotjar is built with privacy in mind. They are GDPR, CCPA, and PCI compliant. All data is anonymized, and they give you full control over what you share. You can read more about their privacy policy here.
Integrations:
Hotjar integrates with all the major site-building platforms:
Who is Hotjar for?
Hotjar is for businesses of all sizes who want to improve their online presence. It is especially valuable for those who want to understand what visitors are doing on their site and where they are having problems.
But the following screenshot shows who should be using Hotjar according to their site:
Hotjar Pricing:
Hotjar offers an unlimited free plan with 20 monthly responses, and you can keep 3 surveys and feedback widgets.
- The paid plans start at $48/month for 250 monthly responses.
- The second paid plan is $64/month for 500 monthly responses.
- The third is the custom plan, which can be customized according to the business need.
3) LiveSession
When it comes to features, LiveSession is one of the most comprehensive session recording tools available. It provides businesses with a number of features such as high-quality session replays, user tracking, heatmaps, and analytics that businesses can use to understand their visitors.
What does LiveSession record?
- Mouse movements
- Clicks
- Keystrokes
- Scrolls
- Form interactions
LiveSession also provides businesses with the ability to record both web and mobile sessions. This makes it a great option for businesses that want to track both types of visitors.
Following are the points that LiveSession will help you to solve:
- How users are engaging on my website
- What’s causing users to drop off
- Why users are not converting
- How to improve the user experience
- What technical errors like Javascript or CSS are causing
- How to improve the design of my website
Privacy is always a concern when it comes to the session recording. LiveSession is committed to protecting the privacy of its users and has a number of features in place to ensure that data is secure.
They are GDPR and CCPA compliant and have a number of security features such as data encryption and access control.
Integrations are also important when it comes to session recording tools. LiveSession integrates with a number of popular platforms:
What are the essential features of LiveSession?
Use engagement tracking: This solution lets you see what’s causing users to drop off.
High-quality recordings: You get a clear understanding of what visitors are doing on your website
Usability testing: You can use session recordings to test the usability of your website.
to test the design of your website
Application debugging: You can use session recordings to debug errors on your website.
LiveSession Pricings:
LiveSession has a free version that allows you to record 1000 sessions.
The paid plans start at $65/month for 5000 sessions and go up to $699 based on your needs.
Here is a detailed screenshot of the price:
4) FullStory
FullStory is a session recording tool that provides businesses with data that can be used to improve the user experience. It records all the actions taken by a user on your website and stores this data. This data can then be used to replay sessions, understand what users are doing on your website, and make necessary changes.
How does it work?
FullStory records all the actions taken by a user on your website. This data is then stored and can be used to replay sessions, understand what users are doing on your website, and make necessary changes.
What are the Essential Features?
FullStory has so many features that businesses can use to improve their website. A few of the essential features are:
Frustration signals: This feature allows businesses to see when a user is struggling on their website. This data can be used to make changes to the website design or user interface.
Tagless auto-capture: This feature ensures that all the user data is captured without the need for manual tagging.
Heatmaps: This feature allows businesses to see where users are clicking on their websites. This data can be used to make changes to the website design or user interface.
Journey mapping:<span style=”font-weight: 400;”> This feature allows businesses to see the path a user takes on their website. When combined with other data, businesses can understand what users are doing on their websites and make necessary changes.
User segments: This feature allows businesses to segment users based on their behavior. Businesses can use this to understand how different user groups interact with their website or product.
Private by default: All recordings are private, meaning that only people with the link can view them. This ensures that sensitive information is not shared with anyone who shouldn’t have access to it.
FullStory lets you get the answers to your questions about your website visitors. It provides businesses with data that can be used to improve the user experience.
FullStory Pricing:
FullStory has a trial period; after that, they have two plans, Enterprise and Business. Both plans need a demo price which you can request on their site.
But the key features that you get with them are the following:
Conclusion
There you go! These are 4 top session recording tools that businesses can use to improve their website. Each tool has its own set of features and pricing. All of them can be used to track and record user data, replay sessions, and understand what users are doing on your website. Make sure to try out each tool and see which one works best for you and your business.
Remember, session recording is an important process in understanding your website visitors. With the right tool, you can make necessary changes to improve the user experience on your website.